Shipping policy

Shipping & delivery

Shipping is free on all orders delivered within the United States.

Available destinations

We currently deliver only to addresses within the United States. We do not offer international shipping.

Processing and transit times

Processing time is separate from shipping time. Both vary by item, supplier, stock availability and delivery address. We do not promise a single delivery window for every product. For a product-specific estimate before ordering, contact info@filapaws.com.

Tracking and separate shipments

When your order ships, we will send tracking information when available. Items in the same order may arrive separately. Carrier delays and holidays can affect delivery estimates.

Delivery issues

Please check your shipping address before submitting an order. Contact info@filapaws.com promptly if you need an address correction, tracking help, or assistance with a missing or damaged parcel. Include your order number.